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In a world of smart feeders, personalized health plans, and AI-driven recommendations—who really owns the pet parent relationship?

This panel explores the shifting balance of trust, data, and influence between clinics, platforms, and brands—and what it takes to stay essential in an AI-shaped pet care ecosystem.

Engaging Pet Parents
Unleashing Profit Potential

Author:

Dr Christie Long

Chief Medical Officer
Modern Animal

Dr Christie Long

Chief Medical Officer
Modern Animal

Author:

Clay Bartlett

CEO & Co-Founder
TeleTails

Clay Bartlett

CEO & Co-Founder
TeleTails

Author:

Terry James

CEO & Co-Founder
Offleash’d

Terry James

CEO & Co-Founder
Offleash’d

Author:

Jaime Bochet

Associate Director
Circa Healthcare

Jaime Bochet

Associate Director
Circa Healthcare
Moderator

Author:

Nadja Skale

Angel Investor
VANE

Nadja Skale

Angel Investor
VANE

Kicking off, a strategic look at the next 20 years of pet business evolution. Not crystal-ball futurism, a data-backed vision of pet care as lifestyle.

As wellness, tech, and retail merge into emotional ecosystems, discover how future brands will shape how pet parents live, feel, and connect. Unlock key growth vectors—and why today’s choices matter.

Trends & Industry Overviews
Unleashing Profit Potential
Investment Opportunities

Author:

Claire Oberin

Director
Cleveland Research Company

Claire Oberin

Director
Cleveland Research Company

Author:

Candise Goodwin

Founder
Outlier Advisors

Candise Goodwin is a recognized leader in the pet industry, with over 15 years of experience helping companies navigate market complexity, scale solutions, and deliver measurable impact. Her background spans pivotal roles at industry leaders including Merck Animal Health, Vets First Choice, VIP Petcare/PETIQ, and Petco, where she led major digital transformations and launched numerous high-profile, industry-changing growth initiatives.  

Candise has dedicated her career to understanding the challenges and opportunities within the pet industry. She has worked closely with retailers, veterinary groups, pet technology companies, product and service providers, and pharmacies - developing a holistic, customer-centric viewpoint of the industry's unique ecosystem along the way. 

Today, Candise extends her expertise to clients seeking to navigate the complexities of the market. Her firm, Outlier Advisors, provides strategic consulting services that reflect her distinctive blend of innovative thinking, deep industry knowledge, and ability to spot emerging trends. Outlier Advisors partners with industry leaders, investors, and startups to develop actionable strategies that meet the demands of an evolving pet landscape. 

Candise is also a sought-after speaker, advisor, author, and mentor, known for sharing rare and multifaceted insights and practical strategies with fellow Outliers.   

 

Candise Goodwin

Founder
Outlier Advisors

Candise Goodwin is a recognized leader in the pet industry, with over 15 years of experience helping companies navigate market complexity, scale solutions, and deliver measurable impact. Her background spans pivotal roles at industry leaders including Merck Animal Health, Vets First Choice, VIP Petcare/PETIQ, and Petco, where she led major digital transformations and launched numerous high-profile, industry-changing growth initiatives.  

Candise has dedicated her career to understanding the challenges and opportunities within the pet industry. She has worked closely with retailers, veterinary groups, pet technology companies, product and service providers, and pharmacies - developing a holistic, customer-centric viewpoint of the industry's unique ecosystem along the way. 

Today, Candise extends her expertise to clients seeking to navigate the complexities of the market. Her firm, Outlier Advisors, provides strategic consulting services that reflect her distinctive blend of innovative thinking, deep industry knowledge, and ability to spot emerging trends. Outlier Advisors partners with industry leaders, investors, and startups to develop actionable strategies that meet the demands of an evolving pet landscape. 

Candise is also a sought-after speaker, advisor, author, and mentor, known for sharing rare and multifaceted insights and practical strategies with fellow Outliers.   

 

Author:

Andrea Binder

VP Pet Industry Thought Leader
NielsenIQ

Andrea has been with NielsenIQ for over 12 years supporting retailers across a wide variety of channels and store formats, most recently focused on the Pet channel. Andrea has a strong background measuring and explaining the FMCG marketplace as consumers shift their spending in an Omnichannel environment, store formats continuously evolve, and product innovation moves rapidly.

 

Andrea is a sought-after presenter for industry events such as Global Pet Expo, SUPERZOO, Pet Industry Leadership Summit and more. As a presenter, she brings the numbers to life for pet retailers, manufacturers, and industry partners looking to understand topics such as:

•What’s changing in pet ownership across the globe and how are those owners thinking about the pets in their household and shopping for those pets?
•How are pet owners changing their purchase behavior across the various omni-channels such as Brick and Mortar, Online and Social Commerce?
•What product attributes, formats, ingredients, health benefits and use cases are driving growth in Pet Care?
•How are sustainability and other environmental health practices migrating into the pet space? Where are the largest areas for development?
•What are the current human food trends we expect could impact Pet in the future? What should retailers and manufacturers being looking at to prepare for those impacts?

 

Andrea is a Minnesota native. She graduated from the University of Minnesota – Duluth with a focus in Retail Marketing and Consumer Analytics. She currently lives in the Twin Cities with her family and their adorable black lab, Breezy.

Andrea Binder

VP Pet Industry Thought Leader
NielsenIQ

Andrea has been with NielsenIQ for over 12 years supporting retailers across a wide variety of channels and store formats, most recently focused on the Pet channel. Andrea has a strong background measuring and explaining the FMCG marketplace as consumers shift their spending in an Omnichannel environment, store formats continuously evolve, and product innovation moves rapidly.

 

Andrea is a sought-after presenter for industry events such as Global Pet Expo, SUPERZOO, Pet Industry Leadership Summit and more. As a presenter, she brings the numbers to life for pet retailers, manufacturers, and industry partners looking to understand topics such as:

•What’s changing in pet ownership across the globe and how are those owners thinking about the pets in their household and shopping for those pets?
•How are pet owners changing their purchase behavior across the various omni-channels such as Brick and Mortar, Online and Social Commerce?
•What product attributes, formats, ingredients, health benefits and use cases are driving growth in Pet Care?
•How are sustainability and other environmental health practices migrating into the pet space? Where are the largest areas for development?
•What are the current human food trends we expect could impact Pet in the future? What should retailers and manufacturers being looking at to prepare for those impacts?

 

Andrea is a Minnesota native. She graduated from the University of Minnesota – Duluth with a focus in Retail Marketing and Consumer Analytics. She currently lives in the Twin Cities with her family and their adorable black lab, Breezy.

Morning Plenary: Provoking Vision and Urgency

Structured for pet execs keen to anticipate the pet parent of tomorrow and recalibrate around next-gen expectations.

Author:

Poppy Howard-Wall

Event Producer
Pet Connect

Poppy Howard-Wall

Event Producer
Pet Connect
 

Camilla Bünner Kruse

Strategic Partner & Tech Scouting Manager
Cargill

Camilla Bünner Kruse

Strategic Partner & Tech Scouting Manager
Cargill

Camilla Bünner Kruse

Strategic Partner & Tech Scouting Manager
Cargill

Selected by the insights team at Pet Connect the Next 25 is comprised of the start and scale up founders to know and watch as they begin to put their print on the pet industry.

This high-promise group poised to disrupt have that special something that breaks through the noise and gains commercial traction. 

We celebrate them on the eve of the summit. 

Networking Opportunities
 

Daniel Kolb

Direct Investment
Athos Service Family Office

Daniel Kolb

Direct Investment
Athos Service Family Office

Daniel Kolb

Direct Investment
Athos Service Family Office

All present on the pre-day will have the ability to book up to six 1-2-1 meetings with investors and/or innovators present following the reverse pitch.

• Pre-Day Meetings are 20 minutes in length

• Guests will use the Swapcard event app to schedule meetings with fellow attendees.

• Access to the app will be provided 2 weeks prior to the event for attendees and 3 weeks ahead for event partners.

1.30-1.50 – Meeting 1

1.55-2.15 – Meeting 2

2.20- 2.40 – Meeting 3

2.45-3.05 – Meeting 4

3.10-3.30 – Meeting 5

3.35-3.55 – Meeting 6

4.00-4.20 – Meeting 7

4.25-4.45 – Meeting 8

Networking Opportunities